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Rent A Car, NZ Car Rental – FAQs | Snap Rentals

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Rent A Car, NZ Car Rental – FAQs | Snap Rentals Toggle navigation  0800 288 699  TypesettingNow Vehicles TeslaRentSnapski Locations All Rental Locations Auckland Airport AucklandMunicipalityChristchurch Airport Queenstown Airport Queenstown Town Centre About About Snap Rentals Blog FAQ Contact  0800 288 699  TypesettingNow   Manage Your Booking FAQ Want to Go Smarter? Here are some of our commonly asked questions. AM I INSURED FOR WINDSCREENS AND TYRES? Only if you opt for the Go Smarter Comprehensive ProtectionImbricateat an uneaten $24 per day. ARE ALL SNAP RENTAL CARS AUTOMATIC TRANSMISSION? Yes all of Snap Rentals’ cars are automatic. Don’t worry if you’ve never driven an will-less car before. As the name suggests it is easier than a transmission or ‘stick’. CAN I DRIVE AS MUCH AS I WANT? ANY RESTRICTIONS ON KILOMETRES? We have unlimited kilometres with all our vehicles. CAN I PICK UP AFTER HOURS? Yes you can, however there is a small convenience fee widow to your booking for this. You can select this while you make your booking. Our afterhours pick up points are located tropical to the airports. All details are provided at time of booking. CAN I USE MY OVERSEAS DRIVERS LICENCE? Yes, as long as it is in English. Otherwise you will have to wield for an “International Driver’s Licence” surpassing coming to New Zealand. CAN WE SMOKE IN YOUR VEHICLES? We do not indulge smoking in the vehicles. DO I HAVE TO PAY A BOND? This depends on the level of imbricate you take with Snap Rentals. If you opt for the Risky Business Insurance, the yoke required is NZ$2000.00. This value will be held on your credit vellum when you pick up your car. Please note: Debit cards cannot be used for the bond. If you do not have a credit vellum however, we will require a mazuma yoke of NZ$2000 .00(the full glut amount). This will be returned to you in 3 weeks if there is no loss/damage or any reported incidents, speeding fines or parking tickets. If you opt for our recommended, Go Smarter Comprehensive Protection Cover, the yoke and glut is reduced to NZ$0.00 (Nil). DO I HAVE TO PAY A DEPOSIT AT THE TIME OF BOOKING? No, we do not tuition a petrifaction when you make a booking with Snap Rentals. A credit vellum or debit vellum is required at the time of booking. Full payment for the rental is charged on the day of pickup. DO I HAVE TO PRE-BOOK THE FERRY SERVICE ACROSS COOK STRAIT? During the peak summer season, from December to March, it is prudent to pre-book ferry services in advance. We would be happy to unify this for you surpassing you arrive. Please let us know your preferred crossing date(s) and time(s) and we can typesetting a ferry crossing for you on the Interislander. We get some really unconfined prices. DO I NEED SNOW CHAINS IN NEW ZEALAND? This is dependent on where in the country you intend to travel and over which season. If you are traveling in the South Island over winter and want to take in some of our mountain scenery – then you probably will not get far without snow chains! You can add snow villenage to a booking you make on our website, or pick up a set when you victorious at the depot – for only $40.00 per hire. DO YOU HIRE TO RESTRICTED OR P PLATE LICENCE HOLDERS? Yes, Snap Rentals does rent to holders of Restricted or P Plate Licences. If you only have a restricted or P Plate Driver’s Licence you will be required to take out the “Restricted License (P Plates) Insurance”. This financing $29.00 per day, and includes all the benefits of Go Smarter Comprehensive Protection Cover, such as $0.00 glut and bond. DO YOU OFFER A ZERO ($NILL) EXCESS? Yes, if you take ourGo Smarter Comprehensive ProtectionImbricateat an uneaten $24 per day, you have a zero ($nil) excess. It is well worth it and we recommend you take the Go Smarter Comprehensive Protection Cover. DO YOU OFFER ONE WAY RENTALS? We sure do! Feel self-ruling to collect your Snap from one of our depots (Auckland, or Christchurch) and return it to another. During the summer season there is sometimes a “One Way Fee”, but this is outlined at the time of booking. HOW AND WHEN SHOULD I MAKE MY BOOKING? We unchangingly suggest that as soon as you know the dates you wish to travel you should go online and book. The weightier way to typesetting is via our secure server booking page. Or if preferred, just requite us a call! You will need a credit or debit vellum either way. HOW AND WHEN SHOULD I MAKE MY BOOKING? We unchangingly suggest that as soon as you know the dates you wish to travel you should go online and book. The weightier way to typesetting is via our secure server booking page. Or if preferred, just requite us a call! You will need a credit or debit vellum either way. HOW CAN I AMEND OR CANCEL MY BOOKING? If you want to transpiration or cancel your existing booking please contact us as soon as possible. This is so we can make sure any extensions are misogynist and to reduce the forfeit to you for cancellations. Simply go to the contact page and make an enquiry, or email [email protected] Please ensure you quote your confirmation / reference number of your booking. I CANNOT AFFORD $24 PER DAY, ARE THERE ANY OTHER EXCESS REDUCTION OPTIONS? Yes, we have insurance imbricate for an uneaten $16 per day which is tabbed “BaselineGlutReduction” and reduces your glut to only $200.00. IF I HAVE AN ACCIDENT AND I AM AT FAULT, WILL I LOSE MY ENTIRE EXCESS? You will be liable for up to the value of your glut towards the repair cost. If the forfeiture is minor, you will only be charged the repair financing and not the unshortened excess. If your glut is zero ($0) you will not be charged at all (as long as you do not violate our Terms and Conditions). IS IT SAFE TO USE MY CREDIT CARD? Yes. Security of our customer’s credit vellum is taken very seriously. To ensure your security, all credit vellum transactions are secured by SSL that encrypts the credit vellum number to make it unavailable to any other party. IS THERE A REFUND IF I SHORTEN MY HIRE WHILE ON HOLIDAY? No, there are no refunds if you return your car older than the reserved period. However your travel insurance may in some circumstances imbricate the unused portion. WHAT CURRENCY WILL MY CREDIT CARD BE CHARGED? All credit vellum transactions will be processed in New Zealand dollars (NZ$). This applies to all bookings made through our website. WHAT DOES IT MEAN BY 24 HOUR BOOKING? Our rates are set in 24 hour periods which ways that you are charged a daily 24 hour woodcut from the time you pick up the vehicle. That vehicle is due when within 24 hours of your pick up. For example if you pick up a vehicle at 1pm on a Tuesday, that vehicle will be due when surpassing 1pm on the Wednesday to stave stuff charged flipside day. WHAT DOES THE RENTAL INSURANCE COVER? The rental insurance imbricate restricts the maximum you are liable for in the event of an wrecking (as long as you do not violate our Terms and Conditions). It does not imbricate you for any personal loss or injury. WHAT HAPPENS IF I BREAK DOWN OR NEED ASSISTANCE DURING MY HOLIDAY? Our cars are supported by a 7 day, 24-hour emergency dispersal service of nationwide reputable service agents. They will deal with any mechanical problems that may arise. We can moreover qualify you to spend up to NZ$100.00 in emergency repairs so that you can deal with minor matters speedily or when user-friendly to you however please produce the receipt when you return from your rent for a refund. WHAT IS A "PREMIUM LOCATION FEE"? Snap Rentals' airport rental locations are conveniently positioned either on Airport property with Airport shuttle services, or tropical by with shuttle services. Snap Rentals' municipality branches are centrally located in prime positions. A "Premium Location Fee" is charged to customers in order to recover some of the financing associated with operating at these locations. WHAT IS INCLUDED IN THE RATES? Snap offers the weightier rates on New Zealand car rental. Our rates are inclusive of GST Tax, vital insurance (with $2000 excess), unlimited mileage, and 24 hour roadside assistance. WHAT IS THE MINIMUM DRIVER AGE? Snap Rentals hires to anyone 18 years or older. All you need is a valid driver’s licence. WHERE ARE YOUR OFFICES LOCATED? Our New Zealand rental locations are located at Auckland Airport, Auckland City, Christchurch Airport, Queenstown Airport, and QueenstownMunicipalityCentre. WHICH CREDIT CARD TYPES DO YOU ACCEPT? We winnow Visa, MasterCard, and American Express (Amex). Please note that Visa and MasterCard, credit cards and debit cards, have an spare fee of 2% when used and Amex cards have an spare fee of 5% when used. There are no fees for paying in cash. WHY DO I NEED A CREDIT CARD? We require a credit vellum to secure your booking. We hold this credit vellum on file – and will only tuition it in the unlikely specimen of an wrecking or infringement. In specimen of an wrecking you will be charged up to NZ $2000 as an excess. If you have taken out spare insurance with us however, you will only be charged the value well-set to under your selected insurance option. ABOUT SNAP RENTALS About Us Locations Reviews Sponsorship & Community HELP Contact Us Insurance Terms and Conditions QUICK LINKS Driving in New Zealand Agent Login Our Partners Sitemap FOLLOW US     © Snap Rentals 2018